Help
Each page covers one job in Annuaro and walks you through it from start to finish. You don't need any technical background.
- Officer logins and handing the club over How officers get a login, how to hand the club to the next treasurer, and what to do if nobody can sign in.
- The roster and the join form How to add members yourself or through the join link, and how statuses and notes work.
- The Free plan and its member cap What 25 members means and what happens above it.
- The dues ledger How to record a charge or a payment, enter an opening balance, and fix a mistake.
- Events and RSVPs How to set up an event and see which members are coming.
- Member logins and self-service How members sign in without a password, see their own record and dues, and keep their contact details current.
- The club's Stripe account and the payment link How to connect the club's own Stripe account, how a card payment reaches the ledger, and how to disconnect.
- Mail from the club's own domain How to put the club's mail on its own domain with four records and a test mail, and what happens if a record later breaks.
- Renewal reminders When the three reminders go out, which members get none, and how to set the "How members renew" line.
- The club's subscription How the club pays for Annuaro and what a lapse does.
- Export and leaving What the club's download holds, and what happens to its records if the subscription lapses or the club closes its account.
Support is one address
Write to hello@annuaro.com. A person reads it. There is no ticket form and no chat.
- First human reply, Free planwithin 3 business days
- First human reply, Club planwithin 1 business day